![]() To continue, please close this message or navigate using the links above.Health care providers can use the Aetna dispute and appeal process if they do not agree with a claim or utilization review decision. You can access our plans by following the links below: UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. To continue, please close this message or navigate using the links above. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. We have combined our businesses to create one market-leading health care benefits company. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. You have been redirected to an Aetna International site. This app is one of several tools that help you stay connected to the information and updated resources you need. Submit and manage your claims wherever you go through our International Mobile Assistant, a free application that puts the most important features of your secure member website at your fingertips. We recommend you submit claims within 180 days, however, please refer to your plan documents or contact Member Services to confirm your plan's exact requirements. Remember: Original receipts should be kept on file in case they are needed for verification purposes. Your history of claims that you submitted online is all there, complete with the reference tracking numbers.Ĭlick "submit claim" to complete the process If you need to update or check on the status of a specific claim you submitted online, simply find the claim reference number by clicking the appropriate button on the "Submit a claim" screen. How to update or check on a previous claim submission Attach all necessary supporting documents, including itemized bills, original receipts, certificates and X-rays.Complete the PDF or Word document online OR download, print and complete the form by hand.Click "Forms," from the navigation menu.Don't forget to make copies of everything you mail for your own records.Īfter logging in to your secure member website, follow these steps: Mailing addresses and fax numbers are included on your form for your convenience. You can also submit a claim by traditional mail, email or secure fax. ![]() ![]() How to submit a claim by fax, email or traditonal mail
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